Are too many of your employees falling down on the job?

 

And yes, we mean that literally. Do you know how much businesses spend a year on costs associated with occupational injuries and illnesses? One estimate is about $170 billion. That’s billion with a “b.” And every dollar of those expenditures is directly related to the bottom line of a company’s profitability – or lack thereof.

 

It’s no secret that job related injuries increase operational expenses (think absenteeism, re-training and defective parts for starters). Employee morale also suffers, as well as productivity.

 

Safe work environments attract better talent. Better talent produces better products. Better products produce more sales. And more sales produce . . . well, you get the picture.

 

Strong safety and health programs are proven profit boosters. A Fortune Five company increased productivity by 13%, while a small, 50-person plant decreased defective parts and saved more than $265,000.* Those are real, tangible savings for very little investment.

 

Don’t just tell your employees safety is key, show them. Let them know you recognize they are the best assets your company has. A safe workplace is a better workplace for everyone. We can help you spread the word with a professionally produced custom safety video that expressly addresses your company’s unique situation.

 

*data from OSHA

Finally a new video... Our new card signing video Signing Your Rights Away continues to work well for our clients. Some have an urgent use for it, while others are using it as part of their orientation process. And freshness creates awareness. We just had a new client run Signing Your Rights Away in a facility that has had previous issues. The employees were excited that the company had invested in a new card signing video so they didn’t have to watch “that old one” (which we didn’t produce, by the way) that had been used for years. (Proving again that employees do indeed pay attention and like open communications.)   We believe it is important to explain to your associates the risk involved with signing a union card, not only to the associate, but to the long time survival of the company as well.

How do you crack the list of the “100 Best Companies to work for?”

How do you crack the list of the “100 Best Companies to work for?”

You know the list we’re talking about. Every year, FORTUNE magazine ranks companies that rate highly with their own employees. Over the years, First Cut Communications has seen familiar names on that list . . . names we’re proud to do business with. One company in particular is a perennial regular and often in  the top ten.

We recently worked on a new orientation video with them and again got the opportunity to see up close and personal why the company scores so highly with employees year after year. It sounds almost too basic, but first and foremost, they focus on what’s important – the core issues that most affect the people who work there.

Constant dialogue is key. From Day One, employees know they can talk with anybody and their voices will be heard. The culture of listening starts at the top and flows down to line management. There’s a definite eye on continuous improvement, whether it’s products and systems, or employee wants and wishes.

The company recognizes great ideas can come from anywhere and anyone. Finding better ways to do what needs to be done not only helps the bottom line but employee relations as well. Whether it’s automating drudge tasks or searching for opportunities to fulfill employees’ needs, this company lives by the credo that you take care of your people and they take care of your customers. The fastest way to end a career at the company is to treat fellow employees badly. Fortunately, that doesn't happen very often.

As we saw once again during our most recent visit, people are proud of the place where they work. It’s probably why so many of them start young and end up making long-term careers at the company. Respect for each other and taking a true interest in the welfare of each and every employee are not just words on paper but a guiding principle of how the company operates.

Communicating, collaborating and caring. That’s the short formula for the “Best” success.

Three union campaigns in 30 days stopped COLD.

That’s a sampling of the track record for 2013. In the space of just 30 days, our new card-signing video Signing Your Rights Away stopped three union campaigns in their tracks. Some companies are using it for prevention in orientation meetings; others when the rumblings begin. Could you use some of that firepower?

Call us for a preview.706-883-6366.

Are Your Employees Engaging?

Are Your Employees Engaging? More to the point, are you engaging your employees? How often do you ask your employees for their input? We’re not talking about just a suggestion box outside the HR office (although there’s nothing wrong with that). We mean how often do you ask them face to face for their thoughts, ideas, observations . . . anything that might improve the workplace as well as the products you produce? Do you know where the next big idea for your business is coming from? Research and development? Well, maybe. But more and more, traditional sources are being usurped by – you guessed it – employees, as well as customers and suppliers and everybody else in the company food chain. It really just stands to reason. Engaged employees like what they do, like the company they work for, and want to see it succeed. Moving the organization forward moves them forward too. Those employees who aren't engaged are either just putting in the time or plain just flat out don’t care. Unfortunately, the unhappy ones can poison the well for even the best ones. And that’s a recipe for disaster. What label would you assign to your employees? It doesn't take great brainpower to determine that engaged employees are going to be the happiest and the most productive. Not only that, they would certainly be the least likely to entertain the thought of a third-party coming in and upsetting the situation. Creating an atmosphere of involvement means making sure employees know where to go with their ideas. Telling a friend at work is one thing – and a good thing – but knowing exactly where to go to share their insight in the management hierarchy is even more important. Eliminating barriers, whether physical or mental, opens the door to conversation, discussion and inventiveness. Recognizing input is also key. It can be monetary, but it doesn’t have to be. Internally communicating the suggestions and results made by employees not only has an extremely positive effect on those making the suggestions, but can spur others on to speak up and keep the ideas coming. Every company welcomes new ideas. But have you created an atmosphere where those ideas are encouraged and acted upon? Engaged employees are generally happy employees. And happy employees can have a ripple effect throughout your workplace. Want some suggestions? Talk to us. We’ve seen the good, and the not-so-good. Take advantage of our perspective.

Three union campaigns in 30 days stopped COLD. That’s a sampling of the track record for 2013. In the space of just 30 days, our new card-signing video Signing Your Rights Away stopped three union campaigns in their tracks. Some companies are using it for prevention in orientation meetings; others when the rumblings begin. Could you use some of that firepower?

Are Your Employees Engaging?

More to the point, are you engaging your employees?

How often do you ask your employees for their input? We’re not talking about just a suggestion box outside the HR office (although there’s nothing wrong with that). We mean how often do you ask them face to face for their thoughts, ideas, observations . . . anything that might improve the workplace as well as the products you produce?

Do you know where the next big idea for your business is coming from? Research and development? Well, maybe. But more and more, traditional sources are being usurped by – you guessed it – employees, as well as customers and suppliers and everybody else in the company food chain.

It really just stands to reason. Engaged employees like what they do, like the company they work for, and want to see it succeed. Moving the organization forward moves them forward too.

Those employees who aren’t engaged are either just putting in the time or plain just flat out don’t care. Unfortunately, the unhappy ones can poison the well for even the best ones. And that’s a recipe for disaster.

What label would you assign to your employees? It doesn’t take great brainpower to determine that engaged employees are going to be the happiest and the most productive. Not only that, they would certainly be the least likely to entertain the thought of a third-party coming in and upsetting the situation.

Creating an atmosphere of involvement means making sure employees know where to go with their ideas. Telling a friend at work is one thing – and a good thing – but knowing exactly where to go to share their insight in the management hierarchy is even more important. Eliminating barriers, whether physical or mental, opens the door to conversation, discussion and inventiveness.

Recognizing input is also key. It can be monetary, but it doesn’t have to be. Internally communicating the suggestions and results made by employees not only has an extremely positive effect on those making the suggestions, but can spur others on to speak up and keep the ideas coming.

Every company welcomes new ideas. But have you created an atmosphere where those ideas are encouraged and acted upon? Engaged employees are generally happy employees. And happy employees can have a ripple effect throughout your workplace.

Want some suggestions? Talk to us. We’ve seen the good, and the not-so-good. Take advantage of our perspective.

 

Sincerely,

 

Matt French

First Cut Communications, LLC.

Is Your Company The Next Target?

January 2013 In this Issue The next target for the union is... New Videos! First Cut produced 8 new generic videos for our sister company AGTS. The instant best seller is our card signing video named Signing Your Rights Away (it is now available in union specific version), Contract Negotiations and Conversation Starters, six short videos designed to get people talking in group meetings during a campaign. Plus we just started working on several new interactive courses. If you have a request for an interactive course or a new DVD title please email me. We are always looking to produce new videos! We look forward to being of service!

Do you know who the new Steelworkers are? The Union does. A recent report showed that, in 2012, the most frequently targeted industries were “Business Services, Health Services, Passenger Transportation, Construction and Electric, and Gas & Sanitary Services.• Not a Steelworker among them. Nor an Autoworker, nor any other representative in the manufacturing sector.” Of the approximately 2000 NLRB petitions filed in 2012, 335 were from Business services alone. Health services accounted for 265, and Local and suburban transit & interurban passenger transportation had 149. Virtually every state was hit. In the words of Bob Dylan, “The times they are a’changing.”  Actually, the times have been changing for quite awhile now, but sometimes it takes cold hard facts for all of us to realize that. The move toward service sector jobs and away from manufacturing started slowly but is now at full throttle. What’s that mean to you? Basically, everyone is a target. The Teamsters, the SEIU and all unions have a lot of Administrative salaries and perks to pay. Dwindling manufacturing membership has forced them to try and organize anybody and everybody they can. Often, employees in the service industries have little perception, positive or negative, of what it means to have a union in their workplace. The unions are more than happy to provide their version of utopia. We suggest you counter such activity before it starts. That doesn't mean union bashing. It means union education. The basics, like union rules, lack of flexibility, dues, negotiations, etc. Couple that information with the positive aspects of current company wages, benefits and other policies. That way, if and when the union comes calling, employees are prepared to make legitimate comparisons. Who’s next on the “hit” list? Who’s got a target painted on their back? You might as well open a Business Directory and just point to a random name. Hunting season is open and everything is fair game. Don’t wait until a union has you in their sites. Take preventive action now, communicate to your employees. *Information Source Susan Connelly, PTI Labor Research 1/16/13

The Bell Curve

During his long and successful career of keeping unions out of the workplace, a labor attorney continually reminded his clients and associates that emotions follow a bell curve. If employees’ ill feelings toward management build up slowly, they can only be brought down slowly. However, if there is a sudden burst of anger among employees over an issue, the emotional climate can be improved quickly – assuming the right actions are taken by management.

I’m certain the new shortened time period between the filing of a unionization petition and an election would greatly disturb the venerable attorney and focus much of his attention on prevention of problems. The old adage an ounce of prevention is worth a pound of cure still holds true.

It all boils down to communication, something too many of us push aside to make room for issues we deem as “more important right now.” As we begin a new year, I hope you will make communication between you and your employees a high priority, and reach out for their input on what issues are of greatest concern to them. That’s always a great starting point and prevents you from winding up behind the bell curve.

Take a look at our ounce of prevention list and let us know which flavor you like.

If you have any questions or suggestions feel free to contactus!

How do you motivate your people in a bad economy? It's not easy. But when the economy is still sputtering, it's even more important to have your team committed to the company than any other time. Your team will help you survive. But you have to communicate with them and let them know exactly what the goals of your organization are. A few simple steps to help accomplish that:

1) Communicate to your team about what's going on in your organization. Where is the company heading? Is it making progress towards its goal or not? Why?

2) Respect each person in your organization for his/her contributions to the company. If you trust them and they trust you, chances are they'll be more willing to go the extra step for you when you really need it.
3)
Listen to the team. They are likely telling you everything you need to know (and more) about how to save money. That includes changes they can live with to help save the company money. Engage them in the process of making your company stronger both financially and as a better place to work.
4)
Give your team realistic expectations about the future and the company. If you're communicating the truth to them on a regular basis, when it comes time to make some of those hard choices, they won't be able to say they didn't know they were coming or misunderstand why.

5) Understand what motivates your team. Then, use it, so they will continue to flourish even in this uncertainty.

Motivate your employees (part two)

Motivate your employees (part two)

In the last post, I wrote about a meeting that I witnessed. I mentioned I felt bad for all of the employees as the owner talked about "his goals" for the company. Some of the "goals" he talked about would be luxuries to the majority of the audience and were all for his benefit. Anyway here are the remaining tips...

• Do to others as you would have them do to you. Pause for a moment and think about what might be happening to your employees that you would not like if you were in their positions. An example might be not understanding why the company made a recent change to the employee benefit plan. Another example would be not knowing the status of a big project. All of these can make people on edge. We all like to be in the know. If a new ad campaign is about to roll out, share it with your employees first. You might be surprised how that little act will boost employee morale.

• Do you or your employees have a plan on how to get from A to B? Help your employees realize their full potential at home and at work. Sometimes having a map or a vision statement can help people get on track and live their personal and professional lives to their fullest extent.

• Surprise...do you think your employees would like a positive surprise once in a while? Depending on your company, you could cook hot dogs and hamburgers for the employees or order in pizza. One of my favorites is to give a gift card to a restaurant and/or the local movie theater. Tell the employee to take their spouse out for dinner and a movie. You could do this as a prize for doing something creative that benefits the company. It does not cost much, but it will be something they will talk about with their coworkers. Thus helping morale...

Motivate your employees Part One

The other day, I was in a meeting listening to the owner of the company. After his meeting, I felt bad for everyone in the room. I thought I would remind everyone of some simple steps you can take as managers to better motivate your employees.

• Share your weaknesses with your employees. Let them know you need them and appreciate them. Ask them for help in an area where you are experiencing difficulties, and they might surprise you with the answer on how to fix the issue.

• Help people fulfill their dreams by letting them know that you care and want them to succeed. Knowing you want them to succeed, they will work harder to ensure you succeed.

• Recognize others' strengths. Take time out of your schedule every month to observe your employees; once you have observed them, recognize them for their talents and help them cultivate these talents. You can encourage them to better utilize these talents and they will be grateful to you for recognizing them.

• Before you communicate a message, think about it from the recipients' perspective. I'm always amazed when I hear someone from management trying to deliver a message about something that they think is important but from the employees perspective it can be the opposite. A wise person told me if you had a pyramid and the pinnacle was what management thinks is important, turn the pyramid upside down and that is what is important to the person that actually makes things happen.

So, as always, communicate to people--people appreciate it.